Privacy Policy

PK National Eyecare Group Ltd (Company Number 01403663) (NEG) is committed to ensuring that your privacy is protected and NEG is compliant with the Data Protection Act 1998. This privacy policy (Privacy Policy) explains how NEG uses the information NEG collects about you and the procedures that NEG has in place to safeguard your privacy.
By using NEG website (Website), or using any of the services (Services) made available on the Website, you consent to NEG using the information NEG collects about you. If you do not agree with the terms and conditions set out in this Privacy Policy, do not continue to use the Website
For the purpose of the Data Protection Act 1998, the data controller is NEG.

When you visit the Website or use any Services offered on the Website, NEG may collect information including your name, address, e-mail address, telephone number, Services obtained and such other relevant information which NEG deems necessary to provide you with the Services. Where necessary, the information collected is transmitted in a secure manner to third parties to assist NEG to provide you with the Services requested by you and to maintain the support services of NEG.
Subject to the terms and conditions of this Privacy Policy, NEG protects all personal data from being disclosed to any third parties except when required by law. In addition, NEG may use your information to assist in the prevention of unlawful activities e.g. intellectual property infringement, money laundering or activities which threaten NEGs Website or is adverse to your or NEGs interest.
NEG may also use aggregate information and statistics, (but, which will not contain your identifying information) for the purposes of monitoring your usage of the Website in order to help NEG develop the Website and Services offered by NEG. NEG may provide such aggregate information to third parties.
NEG may collect information which is based upon your behaviour and navigation on the Website. This information allows NEG to carry out internal research on the users interest, demographics and behaviour so that NEG can better understand, and in turn provide better information, products and services to you and other customers or members.
NEG may also wish to provide you with information about special features featured on the Website or any other service or products NEG thinks may be of interest to you.
If you do not wish NEG to send you any information set out in Clauses 2.3 to 2.5 above, please send an e-mail to
Subject to the other provisions of this Privacy Policy and such other provisions specified on the Website, NEG will not provide your information to other companies or organisations without your consent.

NEG uses cookies and other technologies to collect information on site to assist NEG in monitoring NEGs web page flow, promotional effectiveness as well as to promote trust and safety.
Certain features on the Website are only available if you enable the cookie. NEG also uses a cookie to assist it to provide information which is relevant to your interest.
You are free to decline NEGs cookies although that may impair certain features on the Website.
You can delete any cookies from your computer refer to your internet browsers help files.
NEG may also track certain information through the use of JavaScript code and third party web site analytics providers.

The internet is not a secure medium. However, NEG has put in place various security procedures and strict policy rules to safeguard and protect your information from unauthorised and unlawful access and use. These security procedures and policies which are of the highest standards are continuously improved.
Notwithstanding the above, it should be appreciated that no system is entirely fool-proof and you should be careful when you reveal any confidential information to any third party.

If NEG and/or part of its business is sold or integrated with another business, your details may be disclosed to NEGs advisers and any prospective purchasers and their advisers and will be passed on to the new owners of NEG.
NEG reserves the right to disclose your data (and you consent to such disclosure) if NEG is under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply NEG's Terms of Use for the Website and/or this Privacy Policy and such other agreements; or to protect the rights, property, or safety of NEG, NEGs customers or members. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

If any of the information that you have provided to NEG changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your membership as a registered user, please contact NEG by sending an e-mail to

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this Privacy Policy. However, NEG has taken the steps outlined above to try to improve the security of your information. By using the Website, you consent to these transfers.
NEG supplies links to other websites. If you click on a link, you are not protected by this Privacy Policy and you are advised to read the privacy policy of the other website as they may differ from this Privacy Policy.
NEG reserves the right to amend this Privacy Policy from time to time as it deems necessary. In such event, NEG will post such changes on the Website.
NEG welcomes your views about the Website and its privacy policy. If you would like to contact NEG with any queries or comments please send an e-mail to